Sophos Central Managed Detection and Response

Fully managed 24/7 threat detection, hunting, and response service delivered by Sophos experts across six global SOCs, with human-led response actions and flexible service tiers.

Sophos Central Managed Detection and Response is the fully managed 24/7 cybersecurity service combining expert threat hunting, investigation, and human-led response from Sophos ops teams across six global SOCs, with 350+ tool integrations.

Top Features

24/7 expert threat hunting

Sophos analysts across six global SOCs hunt proactively for attacker behaviors and investigate suspicious activity continuously, catching attacks that technology alone cannot detect.

Human-led threat response

When threats are confirmed, Sophos MDR operations teams execute response actions directly on your behalf, disrupting, containing, and eliminating adversaries before lateral movement.

Flexible response modes

Choose how Sophos responds to threats with Authorize, Collaborate, or Notify Only modes, matching MDR operations to how your internal team wants to handle security incidents every time.

Beyond licensing, a seamless, fully supported Sophos Central Managed Detection and Response experience with Discreet Vision.

Why Your Business Needs Sophos Central Managed Detection and Response

MDR isn't just another security tool, it's a complete 24/7 managed cybersecurity service staffed by Sophos experts across six global SOCs, detecting and eliminating threats that technology cannot catch alone.

24/7 Coverage Without Hiring: Get 24/7/365 threat monitoring and response delivered by Sophos’s global team of SOC analysts, avoiding the cost, time, and difficulty of hiring in-house security experts for your team.

Human-Led Response: Sophos operations teams take direct response actions on your environment to contain threats, isolate endpoints, terminate processes, and fully eliminate adversaries, not just notify.

Third-Party Tool Integration: Sophos MDR ingests telemetry from 350+ integrations including Microsoft, CrowdStrike, Palo Alto, Fortinet, AWS, Okta, and Google, extending coverage without replacing your stack.

Faster Incident Resolution: Reduce mean time to respond from hours to minutes with a Dedicated Incident Response Lead, root cause analysis, and prescriptive guidance to prevent future attacks and incidents.

Built for how modern teams defend against advanced threats.

Everything your business needs to stop advanced attacks at enterprise scale, delivered as a fully managed service covering 24/7 threat hunting, human-led response, 350+ integrations, flexible response modes, dedicated incident leads, and continuous security posture improvement.

24/7 Threat Hunting & SOC Coverage

Sophos MDR operations run continuously across six global Security Operations Centers, with expert analysts hunting proactively for attacker behaviors that bypass automated tools. The team uses AI-driven analysis plus decades of hands-on threat research to identify suspicious activity in real time, investigate potential threats, and confirm whether they are genuinely malicious or benign. Your team gets direct call-in access to the SOC to review active incidents with analysts at any hour.

Human-Led Response Actions

When Sophos MDR confirms a threat, the operations team executes response actions directly on your environment, not just notifying you of the problem. Response Actions include host isolation, process termination, IP blocking, malicious artifact deletion, remote querying across endpoints, and escalation through your preferred communication channels. The team can trigger Active Threat Response through Sophos Firewall to block attacker infrastructure network-wide without manual rules.

Flexible Threat Response Modes

Sophos MDR offers three threat response modes matched to how your team wants to handle incidents, giving you full control over how proactively the operations team acts on detected threats. In Authorize mode, Sophos takes action immediately to contain threats without waiting for approval. Collaborate mode engages your contacts before action unless contacts cannot be reached. Notify Only mode limits Sophos to investigation and notification, letting your own team handle response directly.

Third-Party Integration & ACE Platform

Sophos Adaptive Cybersecurity Ecosystem (ACE) consolidates telemetry from 350+ integrated security tools including Microsoft Defender, CrowdStrike, Palo Alto Networks, Fortinet, Check Point, Rapid7, AWS, Google, Okta, and Darktrace, correlating signals into one AI-native analytics platform. Sophos X-Ops threat intelligence augments detection with real-world attacker tradecraft observed across 600,000 customers. Keep your existing security stack and gain expert-led response.

Incident Response & Posture Improvement

Every confirmed incident gets a Dedicated Incident Response Lead who collaborates with your internal team and any external partners until the incident is fully resolved and root cause identified. Sophos performs root cause analysis to understand exactly how the incident happened and provides prescriptive guidance to address underlying security weaknesses going forward. Continuous review of endpoint configurations managed by Sophos XDR ensures settings stay optimized and tuned.

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Sophos Central Managed Detection and Response